Archives for October, 2011

[PA1] Maintenance Announced COMPLETED

[PA1] Maintenance Announced COMPLETED

Hello, Due to recent issue we suffered over our panamanian location, we are moving our node to another platform, their no change on nameservers, though we will get setup our nameservers also on our DNS cluster setup old one will remain the same and new DNS if you wish to use it (more optimized and …

SQL issue CNL2 [RESOLVED]

SQL issue CNL2 [RESOLVED]

Hello, we got a serious issue on our database server array on CNL2 thing has been fixed by replacing array on a new drive we apologize for downtime it caused to your database during the rebuild process if you have any issue please open a new support ticket!

[NL] Network Emergency Maintenance

[NL] Network Emergency Maintenance

Dear Sir/Madam, Last week we have experienced some issues with one of our carriers, which caused packet loss on some network paths. We did some tests and decided to close our sessions with this carrier, other traffic paths were chosen and connectivity was restored again. After the carrier replaced hardware and a week of untrusive …

USA Network Maintenance COMPLETED

USA Network Maintenance COMPLETED

Summary of Maintenance: The purpose of this maintenance is to upgrade software on our core networking hardware. This will improve the reliability and capability of our network. Best practices and procedures will be employed throughout the maintenance. Customer/Billing/Support Portal Impact: There may be one or more brief interruptions as traffic re-routes across our routers, but …