Archives for September, 2010

NL4 Hardware Issue Fixed [29/09]

NL4 Hardware Issue Fixed [29/09]

Once again we are running out of luck with NL4. The servers appears to have experienced a hardware failure after reboot yesterday, and is currently unresponsive for around 12 hour.   A datacenter engineer is currently looking into the issue, and the hardware will be failed over if necessary.   We apologize for any downtime this causes, …

Network Maintenance Oct 3th between 3h/6ham EST [cP]

Network Maintenance Oct 3th between 3h/6ham EST [cP]

Summary of Maintenance: The distribution switch that provides network connectivity to your server will be rebooted in order to provide a software upgrade. Best practice and procedures will be employed throughout the maintenance and we would like to ensure that all relevant clients are aware of the activity. Customer Impact: During this maintenance you will …

Network Maintenance/Upgrade 26/09

Network Maintenance/Upgrade 26/09

Dear Customers, Today we will be upgrading the kernels on several of our shared hosting clusters: US1, US2, US3 US4, US5, US6, US7, US8, US9, US10, US11, US12, US13, CA1, CA2, CA3, NL1, NL2, NL3, NL4, NL5, NL6, UK1, UK2, SG1, SG2, SG3, HK1, HK2, DE1, DE2.  Each machine will be down for approximately 15 …

[US1 to US6] + cP – Network Maintenance 21Sept

[US1 to US6] + cP – Network Maintenance 21Sept

Network Maintenance (Tuesday, September 21, 2010 between 11PM and 11:59PM CDT(05:00 – 05:59 GMT)) Dear Valued UnderHost Client, This is a network maintenance notification. Summary of Maintenance: The purpose of this work is to update and streamline the routing policies at our Chicago, IL data center. This is to ensure maximum performance and connectivity to …

[NL4] Server Move – Maintenance [Fixed]

[NL4] Server Move – Maintenance [Fixed]

Hello Client, our server NL4 where your domain domains.com is hosted are more unstable than it should be. The raid is still having issues after rebuild. So we are currently moving NL4 to new hardware since it appears the raid card is going bad. The new server are currently setting up and mounted it will …

Unscheduled filesystem check on [NL4]

Unscheduled filesystem check on [NL4]

Users on NL4 alpha are probably seeing issues with their sites at the moment. This is because our admins had to start an unscheduled fsck of the server.  Once the system finishes this check — in roughly 30 to 90 minutes — all sites on the server should recover. We’ll let you know what’s going on …